ChurchDexBETA

Privacy Policy

Last Updated: January 25, 2026

ChurchDex LLC ("ChurchDex," "we," "us," or "our") uses artificial intelligence (AI) to help users discover information about churches—such as addresses, styles of service, worship times, and related details. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website (the "Site"), use our AI-driven service (collectively, the "Service"), or otherwise interact with us.

Please read this Policy carefully. By accessing or using the Service, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal data you voluntarily provide, such as:

  • Contact information:Name, email address, phone number, and mailing address when you create an account, fill out a contact form, or subscribe to updates. These constitute personal information because they can identify or relate to an individual.
  • Account credentials:Username and password if you register for an account.
  • User content:Queries and messages you submit to our AI service, suggestions you contribute about churches, reviews or feedback, or other content you post. The AI may process and generate responses based on these inputs.

1.2 Information Collected Automatically

When you use the Service, we collect certain information automatically to operate and improve the Site, including:

  • Usage data:IP address, browser type and version, operating system, device identifiers, pages viewed, time spent on pages, search queries and responses, and diagnostic data.
  • Cookies and similar tracking technologies:We use cookies, web beacons, and similar tools to remember preferences and understand how visitors use the Service. Cookies may include:
     - Essential cookies for core functionality
     - Analytics cookies to understand usage patterns
     - Preference cookies to store user settings
     - Marketing cookies to provide promotional content

You can manage cookie preferences through your browser settings. In some regions, we provide a cookie preference manager.

  • Approximate geolocation:If you allow location access, we may collect approximate geographic location to help find nearby churches. You can disable location permissions at any time.

1.3 Information from Other Sources

We may receive information from third-party sources such as analytics providers and mapping services (e.g., Google Maps) to provide accurate addresses and directions. Data from third-party integrations is subject to those providers' terms and privacy policies.

We do not collect sensitive personal information (such as racial or ethnic origin, religious beliefs, or health information) unless voluntarily provided and necessary to operate the Service. If sensitive data is processed, it will be done only with your consent or as permitted by law.

2. How We Use Information

We use collected information to:

  • Provide and improve the Service:Create and manage accounts, authenticate users, deliver AI-generated church information, troubleshoot issues, and personalize user experience.
  • Communicate with you:Respond to inquiries, send administrative messages, and provide marketing or promotional communications (which you may opt out of).
  • Process transactions:Handle payments and send confirmations.
  • Ensure security and prevent fraud:Detect unauthorized activity, enforce policies, and comply with legal obligations.
  • Research and analytics:Perform aggregated or de-identified analyses to understand trends and improve AI performance.

We do not use user inputs to train third-party AI models without explicit consent. When relying on legitimate interests to process data, we balance those interests against your rights and expectations.

3. How We Share Information

We share personal information only as described in this Policy:

  • Service providers:Third-party vendors that host infrastructure, provide analytics, process payments, support communications, or assist with security. These providers are contractually required to protect personal data.
  • Affiliates and business partners:Subsidiaries or affiliates under common control to provide and improve the Service.
  • Business transfers:In the event of a merger, acquisition, or corporate restructuring, personal information may be transferred.
  • Legal compliance:When required by law, regulation, legal process, or to protect rights, users, or the public.
  • With your consent:When you explicitly direct us to share information.

We may also share aggregated or de-identified information that cannot reasonably identify an individual.

4. Cookies and Tracking Technologies

You may accept or decline cookies through your browser or device settings. Essential cookies are required for the Service to function and cannot be disabled. Analytics, preference, and marketing cookies can be disabled, but some features may not work properly.

5. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, and meet legitimate business needs. You may request deletion of your personal data (see Section 8). Aggregated or de-identified data may be retained indefinitely.

6. Data Security

We use industry-standard security measures to protect personal information. However, no method of transmission or storage is completely secure. Please safeguard your credentials and notify us immediately of any suspected unauthorized access.

7. International Data Transfers

ChurchDex is based in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other countries. We take steps to ensure such transfers comply with applicable data-protection laws.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access:Request access to personal information we hold about you.
  • Correction:Request correction of inaccurate or incomplete information.
  • Deletion:Request deletion of your personal information.
  • Restriction:Request restriction of processing in certain circumstances.
  • Data portability:Obtain your information in a structured, machine-readable format.
  • Objection:Object to processing based on legitimate interests.
  • Opt-out of sale or sharing:We do not sell personal information.
  • Non-discrimination:Not be discriminated against for exercising privacy rights.

To exercise your rights, contact us as described in Section 11. Identity verification may be required.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If such information is discovered, we will delete it promptly.

10. Third-Party Links and Services

The Service may include links to third-party websites or integrations (e.g., Google Maps, YouTube). We are not responsible for third-party privacy practices. Their terms and policies govern your use of those services.

11. How to Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are posted, the "Last Updated" date will be revised. Continued use of the Service after changes are posted constitutes acceptance of the updated Policy. We encourage you to review this Policy regularly.